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Running Achievements Bug Fixed

Running Achievements Bug Fixed

Incident Details:

We are aware of an issue in the Running Achievements app, where the data is not loading properly and shows code all over the screen!

 

This has been identified as a change in the parkrun site where your device gets the data from.

Other apps of a similar nature are also having some troubles too, so we are not alone.

 

A fix in the app is underway!

 

 

Current Status:

 

 

 

Incident Timeline:


06/10/21 - 17:30:
Issue alerted to us

 

06/10/21 - 18:00:

Development in review and debugging the problem

 

06/10/21 - 20:00:
Cause of the issue identified and solution put in place for local testing

 

06/10/21 - 20:30:
Android and iOS builds completed, uploaded to QA Testers

 

06/10/21 - 20:30:
Both Android and iOS builds submitted to App Stores

Sit back and wait for Google and Apple to approve these!

 

06/10/21 - 21:15:
ANDROID approved Version 1.5.7, now LIVE in the Google Play Store!
Double check your version number in the app to see if you have the updated version.
(note we are still waiting for Apple to review the iOS version which can take days!)

 

06/10/21 - 23:00:

Android Amazon app store build submitted.

 

06/10/21 - 23:31:

iOS approved Version 1.5.7, now LIVE in the Apple App Store!
Double check your version number in the app to see if you have the updated version.

 

07/10/21 - 07:00:

Amazon approved Version 1.5.7, now LIVE in the Amazon App Store!
Double check your version number in the app to see if you have the updated version

 

Incident Closed

Written by Ford Hollett on the 06/10/2021

Download Links:

App Store
Play Store

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